Shipping policy

Thank you for shopping with X-Cetra Boutique! Here's everything you need to know about our shipping process.

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and selected shipping method. We offer both standard and expedited shipping options.

Domestic Shipping (United States) Standard shipping typically arrives within 5-7 business days after processing. Expedited options are available at checkout.

International Shipping We ship worldwide! International orders typically arrive within 10-21 business days after processing, depending on the destination country. Please note that customs fees, duties, and taxes may apply and are the responsibility of the customer.

Order Tracking Once your order has shipped, you will receive an email with a tracking number so you can follow your package every step of the way.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at your earliest convenience and we will work to make it right.

For any shipping questions, please don't hesitate to reach out to us.